DC Gold Audio

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Product FAQ

YES, DC GOLD Speakers can be submerged in water without causing harm. It is not recommended that the speakers be played while submerged. This is because speakers are electrically run pieces of equipment and live electrical wires would also have to be submerged.

4 Ohm is usually chosen for any mobile 12 volt operation - cars, boats, etc.

8 Ohm is usually chosen for 120/220 volt operation - home / home theater.

The best way to make a determination is to read the specification in the owners manual of the equipment you are using. In many instances the 4 Ohm and 8 Ohm can be interchangeable although some amplifiers would prefer a particular impedance. As our speakers have very low inductance the impedance is very stable across the frequency spectrum they tend to be very amplifier friendly.

The Classic is based on the original Babb Speakers. DC GOLD has updated the original designs with a newer, lighter and more powerful neodymium magnet utilizing a copper Faraday ring and t-type gap for lower distortion. Both the Classic and Reference have an aluminum alloy cone with a proprietary coating for smoother sound. The Reference utilizes the same magnet and replaces a key piece of the cone with beryllium. This provides a cleaner, more dynamic sound. From resonance to 20+ kHz there is little in the world that will keep up with it; truly state-of-the-art!

While maintenance is not necessary, there may be something you can do to extend the life of your speakers.

DO NOT USE CLEANERS OR CHEMICALS ON YOUR SPEAKERS. If your speakers are dirty use a mild liquid dish soap and water mixture on a clean rag to clean the exterior of your speakers.

If your speakers are used in a salt-water boating environment;
It is recommended that you rinse your speakers off with fresh water when rinsing your boat.
It is recommended that at least 1 time per year you remove the speakers from the boat and submerge the drivers in a bucket or sink full of tap water for 1 to 2 hours. Rinse the drivers in clean tap water upon removal from the bucket or sink and let them air dry before reinstalling them in the boat.

Warranty FAQ

If you are within the three year period and your speakers fail due to manufacturers’ defect you are covered. It is your responsibility to pay for shipping to DC GOLD, if it is determined that it is a manufacturers defect we send you new speakers at our expense. That determination is made after examination of the speakers by DC GOLD and the reason for failure is known. Abuse, acts of war, acts of God, etc. are not covered

The process is simple. No "Return Authorization" or RMA number is necessary. Simply ship the defective speaker(s) to DC GOLD AUDIO with a copy of your receipt to:

DC GOLD AUDIO - Warranty
3101 Wellington Dr.
Palmdale, CA 93551
USA
(661) 618-2050

Be sure to include a legibly written or typed note with your name, address, e-mail address, phone numbers (the best one to reach you at, should the need arise!) and any other pertinent information. Please pack your speaker(s) well. DO NOT put the speaker(s) into a box with packing peanuts, or similar material, without taking precautions to keep the packing material from getting inside the speaker basket. This can cause damage in shipping and cause the speaker(s) to not be replaced under warranty.

Provided we have been supplied with all the information needed (i.e. name, address, phone number, etc.) your warranty claim will be processed in under one working week from the day it is received by DC GOLD. If the warranty claim is granted, replacement speakers will be shipped back to you. If the warranty claim is not granted, you will be contacted with the reason for the denial.
Because we have a very short turn-around time we will not send replacement speakers before receiving the defective units. Please don't ask for this to happen.

While maintenance is not necessary, there may be something you can do to extend the life of your speakers.

DO NOT USE CLEANERS OR CHEMICALS ON YOUR SPEAKERS. If your speakers are dirty use a mild liquid dish soap and water mixture on a clean rag to clean the exterior of your speakers.

If your speakers are used in a salt-water boating environment;
It is recommended that you rinse your speakers off with fresh water when rinsing your boat.
It is recommended that at least 1 time per year you remove the speakers from the boat and submerge the drivers in a bucket or sink full of tap water for 1 to 2 hours. Rinse the drivers in clean tap water upon removal from the bucket or sink and let them air dry before reinstalling them in the boat.

Shipping FAQ

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